Etiquette: Overnight appointments

Dear Devon: I need some words from a professional. For the first time in my life, I made an appointment with an escort. The appointment was just to meet–basically coffee in a nice setting on a Sunday afternoon. He was very smart, well-read, a good conversationalist, and seems really grounded and balanced (he talked about his family, specific references to his university and program, responded believably in how he got into...

Read More

The customer is always right (except when he’s wrong)

I work in a service-based industry (ahem). And this means that I, as much as (if not more than) anyone else in customer service, have to contend with the maxim “The customer is always right;” however, I find that I need to express some thoughts about this, given the extremely personal nature of my business. Although all salesmen know “the customer is always right,” they also know that this is always true...

Read More

MobileMe: A plug for the awesome Apple products!

I ABSOLUTELY LOVE APPLE!!! Omg! Omg! I had my iPhone and iMac syncing through MobileMe for the past week, and I have just installed Outlook 2007 on my laptop (which is Windows based), and now all three are syncing!! Do you even understand how much this will simplify my life????? I confess: I completely resisted getting Apple products, because everything in my world has always been PC; however, there will be no problems, since Apple...

Read More